Payment Options

At Dakalo Scents & Body Care, we aim to make shopping simple, safe, and convenient. This Payment Options page explains the payment methods available when purchasing fragrances, body care products, gift sets, and diffusers from our online store.

1. Store Information

This website is operated by Dakalo Scents & Body Care.

Address: 13 Geringer Street, Del Judor, Emalahleni, 1035
Email: info@dakaloscents.com
Phone: 087 821 3666

2. Accepted Payment Methods

Available payment methods will be shown at checkout before you complete your order.

Depending on our payment setup, customers may be able to pay using options such as:

  • Debit card
  • Credit card
  • Instant EFT
  • Bank transfer
  • Mobile payment options
  • Other secure online payment methods displayed at checkout

Please only use the payment methods shown on our official website or confirmed by Dakalo Scents & Body Care.

3. Secure Payments

Payments are processed through secure third-party payment providers. Dakalo Scents & Body Care does not store full card details on our website.

Please make sure your payment information is entered correctly before completing your order.

4. Order Processing After Payment

Orders are only processed once payment has been successfully received and confirmed.

If payment is unsuccessful, declined, cancelled, or incomplete, your order may not be processed until payment is completed.

5. Proof of Payment

For payments such as EFT or bank transfer, customers may be required to send proof of payment before the order is processed.

Please send proof of payment to:

Email: info@dakaloscents.com

Include your order number or full name so we can match your payment to your order.

6. Payment Delays

Bank transfers and EFT payments may take time to reflect. Your order will only be packed and dispatched once the payment has cleared or has been confirmed.

Delays may occur due to bank processing times, weekends, public holidays, or incorrect payment references.

7. Failed or Duplicate Payments

If you believe your payment failed, went through twice, or was deducted without confirmation, please contact us as soon as possible.

Please include:

  • Your full name
  • Order number, if available
  • Payment date
  • Payment amount
  • Proof of payment or bank notification

We will review the matter and assist with the next steps.

8. Payment Safety

For your safety, please do not share your card PIN, banking password, OTP, or private banking details with anyone.

Dakalo Scents & Body Care will never ask you for your banking password or full card security details.

9. Pricing

All prices displayed on our website are in South African Rand, unless stated otherwise.

Prices may change without notice. The final amount payable will be shown at checkout before you complete your order.

10. Contact Us

For payment-related questions or assistance, please contact us:

Dakalo Scents & Body Care
Address: 13 Geringer Street, Del Judor, Emalahleni, 1035
Email: info@dakaloscents.com
Phone: 087 821 3666